Description
Samsung Printer Diagnostics is software developed by Samsung to assist in the maintenance, diagnosis, and troubleshooting of the brand's printers. It has been designed to facilitate the identification and correction of failures, optimize performance, and manage settings for Samsung printers.
Main features:
- Problem Diagnosis:
- Automatically detects common issues such as connection errors, printing failures, paper jams, low print quality, or problems with ink/toner cartridges.
- Provides detailed error messages and solution suggestions.
- Hardware and Software Tests:
- Performs tests on printer components, such as print heads, feed rollers, and sensors.
- Checks the compatibility of printer drivers and firmware.
- Maintenance:
- Offers tools for cleaning print heads and alignment, ensuring better print quality.
- Allows checking of remaining ink or toner levels.
- Updates:
- Checks and installs firmware and driver updates to keep the printer running with the latest software.
- Reports and Information:
- Generates detailed reports on printer status, including page count and error history.
- Displays information about the printer model, serial number, and configuration.
- Connection and Setup:
- Assists in setting up USB, Wi-Fi, or network connections.
- Resolves connectivity issues with computers or mobile devices.